One of the many useful features of Pegasus Opera 3 is its instant messaging capability: Pegasus Instant Messenger (PIM).
PIM is a unique real-time reporting, scheduling and instant messaging tool, designed to address the challenges organisations face when attempting to manage and distribute business information on a daily basis.
The past 12 months have seen a huge shift for all businesses when it comes to both their business fundamentals as well as daily working routines. In today's world, nobody can afford to wait for monthly or weekly management reports to determine the health of their business; PIM automatically distributes real-time, business-critical information in the form of a discreet pop-up instant message, as and when you need it.
Not only does this module offer a constant source of important data, it also provides many other business critical uses such as the ability to escalate outstanding jobs such as invoices, as well as offering warnings when stock may be running low or if a department is running over budget. These features and alerts ensure that the right people are receiving the right information at the right time; preventing important communications from going unnoticed, allowing you to deal with it in a timely manner before matters become any worse.
Additionally, PIM provides a live, peer-to-peer, presence-aware system for real-time interpersonal communication. As previously mentioned, many businesses have had to make adjustments to their working routines, including remote working models. This module eliminates the need to play ‘email tennis’ with your colleagues over matters that would usually be settled over a quick conversation across the office.
Other benefits include:
- Data security: It is safe to deploy confidential information to a variety of personnel, independent of Opera 3.
- Independent delivery: LAN-based and linked with internal and back-office systems: no need for a permanent web connection.
If you would like any further information about this module, or any other Pegasus products, get in touch with the Minster team!